Intermediate Systems Administrator

Administration

Status:
  • Permanent, Full-Time

Purpose of Role:
  • Provide superb team member experience when dealing with the IT department.  This role will include supporting of the network, desktop and server infrastructure at the head office and offices within the lower mainland.  

Reports to:
  • Senior IT Manager

Qualifications, Skills, Experience and Personal Attributes:
  • 3-5 years of exceptional client service experience

  • 3-5 years in infrastructure roles with the following technologies:

    • Microsoft servers, Active directory, group policies, Powershell, Exchange, Azure, Office 365, SQL

    • VMware

    • Citrix or VDI

    • High availability networking

    • IT security principals

    • Backup software’s such as Veeam, Commvault 

  • Knowledge of ITIL methodology and/or industry best practices 

  • Previous use of any commercial ticketing system

  • Previous experience with any commercial monitoring system

  • Exceptional analytical, conceptual and problem-solving ability

  • Ability to identify, recommend, develop, implement and support effective technology solutions for all aspects of the organization

  • Strong knowledge of networking technologies, design and concepts

  • Strong knowledge of IT infrastructure design and concepts

  • Excellent communication skills both written and verbal

  • Strong documentation skills with Word, Excel, PowerPoint, Visio

  • Knowledge of financial applications will be a big asset 

  • Certifications in the following are a big asset: VMware, HP, Microsoft

Responsibilities:
  • Tier 1 – 3 support for desktops and end-user devices, network and servers

  • Working on IT-driven initiatives including upgrades, system builds, network security and projects. 

  • Actively supports and participates in firm-wide initiatives

  • Working with junior staff for escalation and training

  • Maintains a service level for the firm’s user base through the use of ITSM systems, processes, procedures and policies

  • Participating in the IT On-Call rotation

  • Writing documentation including SOW, SOP, diagrams, build documentation, KB, checklists, runbooks, project documentation

  • Overall operational knowledge of organizations IT infrastructure including Firewalls, Exchange, Active Directory, Citrix, RSA, Backups, Vmware, Azure, Monitoring, SAN, Servers, Networking, Security, VPN, Video Conferencing 

  • Onsite support when scheduled at the firm’s offices across the lower mainland

  • Promotes the organizations quality control standards

  • Participate in the organizations team development and performance management program

Salary Range:
  • Competitive

We are one of the largest independent regional accounting and business advisory firms operating exclusively in British Columbia. We offer an exceptional work environment that allows our team members to enjoy a balanced lifestyle while providing them with opportunities for professional and personal growth. Our attractive salary and comprehensive benefits package and flexible summer work schedule will appeal to talented individuals who share our desire to be the best. If you have strong technical and interpersonal skills and desire a challenging position with a progressive accounting firm, please apply below.

Apply for Intermediate Systems Administrator

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